Frequently Asked Questions

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Q: Why should I see an audiologist (Au.D.) vs. a hearing instrument specialist/hearing aid dealer (HIS/HAD)?

Audiologists are health professionals who evaluate, diagnose and treat various ear disorders (hearing loss, tinnitus, auditory processing disorders, and/or balance disorders) in patients of all ages. Most audiologists hold a doctor of audiology (Au.D.) degree and work in a variety of settings such as outpatient facilities, clinics, private practices, ear nose & throat offices, schools, research labs and VA hospitals.

A hearing instrument specialist (HIS)/​hearing aid dealer (HAD) is a professional whose primary expertise is solely hearing instruments. They hold at least a high school diploma and obtain training credit hours for distributing hearing aids.

Q: Do I need to see an audiologist?

If you are having trouble hearing or issues with balance, we encourage you to visit an audiologist. The frequency of your visits will depend on the severity of your diagnosis and your specific needs for optimal hearing and balance. A physician referral for diagnostic testing will likely result in only one appointment, while certain treatment plans may require regularly scheduled visits.

Q: I have an appointment scheduled at your clinic. What should I expect?

Your appointment at Dr. Rodriguez Audiology & Hearing Center will depend on your specific needs. Please remember to bring a photo ID and your insurance card to your first appointment and plan to arrive 15 minutes beforehand in order to fill out our medical forms. If you are able, please print and fill out the necessary forms prior to your visit.

If you would like your paperwork mailed to you, and if enough time allows, please call us at (575) 623-8474.

Q: Do you accept insurance?

Yes, Dr. Rodriguez Audiology & Hearing Center accepts most insurance plans including but not limited to: MCO, HMO, Medicare and Medicaid. We also accept cash, credit card or check as a form of payment. Financing options with interest-free plans are also available. Call us at (575) 623-8474 to find out if your insurance plan covers our services.


To learn more about how the Dr. Rodriguez Audiology & Hearing Center can help you find a solution to your hearing loss, contact us to schedule an appointment today.